printing problem using Ventura and orc and a Canon Pro-300

Report · Feb 27, 2023

Hello: I need from you to help me solve the following issue: I am not able to print from my LrC to my Canon pro-300, I have a iMac with the latest Ventura IOs, when I send to print from the LrC a photo, I receive in the printing window the following error: " check the control panel of the printer or the remote IU", I have checked all the avilable information from Canon and Adobe , I installed again the LrC and the printer and I still receive the same error. the interesting point is that using the same version of the LrC with the Monterey IOS in my MacPro, I am able to print any photo in my Pro-300. the question: is there a communication problem or other thing between the Lrc and the Ventura and the Canon P-300. have anybody experience this problem, who can help me with this probem?

Report · Aug 11, 2023

I'm sorry to hear that you're having trouble with your Canon PRO-300 and macOS Ventura. I have that printer, but having different issues when printing from macOS Ventura (but at least I can print). All I could recommend is you download the latest driver from Canon, and makse sure you've done all the macOS & Lightroom Classic updates as well. Then reboot your machine and try again. Good luck, I feel your frustration!