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Printing Problem

Community Beginner ,
Jul 05, 2023 Jul 05, 2023

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My computer is an iMac with OS 12.6.7 using Lightroom Classic v12.4. When I attempt to print to my Epson SC P900, I only get one size image no matter what image or paper size I select. Before I uninstall all my affected software, perhaps someone knows the probable cause of this printing malfunction.

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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The P900 is actually the latest version of that line, so it is current. However, I agree that the first thing to do is make sure the Epson printer driver software version is current, especially if the Mac was just upgraded to macOS 12.

 

I have the previous model of that 17" line, the Epson Stylus Pro 3880, and I have no problems printing any size to it on macOS 12.6.7. So maybe the other thing to try on that Mac is updating macOS, because 12.4 is not the latest version of macOS 12.

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Community Beginner ,
Jul 13, 2023 Jul 13, 2023

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I discovered the answer to my problem. When I updated the printer software from Epson, Printer Driver v.12.6 was installed. I did not realize the latest OS update  installs Airprint automatically. When I deleted and then reinstalled my printer in System Preferences, I have printer driver v 3.0. This version works fine.

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Community Expert ,
Jul 13, 2023 Jul 13, 2023

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Thanks for letting us know. So it’s another consequence of the AirPrint driver. We should have thought of that…it’s definitely come up a lot in the past.

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