Problem exporting from Lightroom

[Green_Beret]

Hi all

I am having trouble exporting images from Lightroom. When exporting a batch of RAW images to JPEG some of the exported images turn out in B&W or Greyscale where the original Lightroom edited RAW image is colour. I have tried everything to fix this but nothing is working so far and it's driving me nuts! Appreciate all help. I am using latest Macbook.

Cheers

[TheDigitalDog]

Can you show us a screen capture of your export preset/settings?

What happens with one of those problematic images if instead of Export, you use the Edit in Photoshop command; color or grayscale?

[Green_Beret]

Hi there

Tried photoshop and opens in colour.  Export setting below.

[Green_Beret]

Further add that it appears to be random.  Sometimes during export its different images, or more, or fewer,  which is what is really strange about the issue.

[TheDigitalDog]

Those export settings seem fine.

You might reset your preferences and see if this clears up.

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes".

[Green_Beret]

Thank you for you assistance through this.  I did get tot he bottom of the issue... a required profie was missing and once imported solved the issue.