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Problem importing SilverFast Scans

New Here ,
Feb 21, 2025 Feb 21, 2025

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Hello,

I am trying to open scans made with SilverFast9 with Lightroom but when I try to import the folder “without physically moving the files” Lightroom gets stuck without importing anything. I have tried with both Tiif and DNG files and the result is always the same. Specifically for the DNGs I had started importing them one at a time and it read them correctly but then trying to move the destination folder to import them all at once gave me the same error (so I don't think it depends on the format). I also tried importing them one at a time but with no change. They are tiff/dng files that weigh around 200mb and photoshop correctly reads both files.

What could be the problem?

Screenshot 2025-02-21 alle 22.28.17.pngexpand image

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Community Expert ,
Feb 21, 2025 Feb 21, 2025

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Would you mind sharing a couple  of these files (one tiff and one dng), so we could examine them?

You'll have to use Dropbox or some other file sharing service and post the link here.

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Community Expert ,
Feb 21, 2025 Feb 21, 2025

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What is the name of those files? I have seen a few problems with people trying to import scans, because they named the files with a date, like "scan 01/05/2025" or something like that. In MacOS is it prefectly legitimate to use a forward slash in a file name, but not for Lightroom Classic. Lightroom Classic uses the forward slash as the separator in its file paths, so this date in the file name is seen as three folders/subfolders and so Lightroom Classic can't find the file anymore as soon as it starts to import it.

 

-- Johan W. Elzenga

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LEGEND ,
Feb 21, 2025 Feb 21, 2025

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It sounds like in your import process that you have selected Add, as opposed to Copy, or Copy as DNG. Ok.

 

If that is the case, then try this; select one image to import, change the method to Copy, the over in the Destination, change that from whatever is shown to a different folder, and import..

 

If that works, then go back and select another image to import, but change the method back to Add, and import.

 

If that works, then you are probably good to continue.

 

Possible issue is a previous destination got changes/renamed/moved/deleted, and LrC had an issue despite selecting Add. An occasionally, non documented, and lacking feedback messages.

 

Yes, this is about 99% unlikely, but easy to prove/disprove.

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