Problem with info banner after Monterey upgrade

Community Beginner ,
Feb 26, 2022 Feb 26, 2022

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Hi,

 

I updated to Monterey and found when I opened Lightroom Classic CC I had a large white info banner across all images in Library and Develop. It's completely unworkable so any advice on how to remove that please. Attahced image below.

 

Lightroom Classic Problem.jpg 

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correct answers 2 Correct answers

Adobe Community Professional , Feb 26, 2022 Feb 26, 2022
You're using Lightroom CC 20215, which is a very old version. Download and install the Creative Cloud app and try updating to the latest version 11.2 https://creativecloud.adobe.com/en/apps/download/creative-cloud

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Adobe Community Professional , Feb 26, 2022 Feb 26, 2022
That is an imcompatibility between old versions of Lightroom and newer versions of MacOS. If you cannot upgrade for some reason (as you could upgrade to Monterey, you should also be able to upgrade Lightroom to Lightroom Classic 11.2), then simply press the "i" key once or twice to hide the image info.

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Adobe Community Professional ,
Feb 26, 2022 Feb 26, 2022

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You're using Lightroom CC 20215, which is a very old version. Download and install the Creative Cloud app and try updating to the latest version 11.2

 

https://creativecloud.adobe.com/en/apps/download/creative-cloud

 

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Community Beginner ,
Feb 28, 2022 Feb 28, 2022

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Thanks yes that sorted it. Lightroom Classic was showing as up to date in the Creative Cloud App, then I noticed 11.2 also available in the plan as a seperate download.

  

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Adobe Community Professional ,
Feb 26, 2022 Feb 26, 2022

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That is an imcompatibility between old versions of Lightroom and newer versions of MacOS. If you cannot upgrade for some reason (as you could upgrade to Monterey, you should also be able to upgrade Lightroom to Lightroom Classic 11.2), then simply press the "i" key once or twice to hide the image info.

 

-- Johan W. Elzenga

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