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Hello, I have been searching the internet and youtube for hours now trying to understand why i am not able to install the presets that ive purchased for lightroom cc. They are .xmp files, I have went into lightroom > prefrences > show lightroom presets folder, have unzipped the downloads, moved them on to my desk top and clicked and dragged them in to the "develop presets" folder on lightroom then closed lightroom, re-opened it, the folders that are named after the presets appear on the left side of lightroom but when I click on the folder to open it the little arrow points down and the presets are not in the folder/ don't appear. I have tried moving them into different folders, re-downloading the presets, etc. Most instructions online say to right click on the preset folder in lightroom and clicking on "import" then selecting the .zip file, which contain the presets, when I do this the .zip file and the .xmp files are shaded out and I am unable to click on them to import them. I am on a macbook air 2017, My macbook is up to date as well as my lightroom cc. My camera is a canon t6 and the presets are from mylifeaseva.com, Im not sure if computer storage has anything to do with this, I do have a few folders on my computer with pictures in them. thank you for your time. anything will help.
{Moved from Lightroom Cloud to Lightroom Classic Forum by Moderator}
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Do you have a photo selected when you go to Develop?
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its july 2024 and I am having this same issue! Did you ever figure out this problem?
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@Caitlyn38578912htg9, work through the steps in this FAQ:
https://www.lightroomqueen.com/community/threads/faq-where-are-my-develop-presets.50140/
If that doesn't help, please post back with more details about what you're doing and observing.