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Issue with Masking Feature in Lightroom and Photoshop
Dear Adobe Support Team,
I am writing to report an issue I have been experiencing with the masking feature in both Adobe Lightroom and Photoshop.
Every time I attempt to use the masking option in either software, a warning message appears, forcing me to close the program. This issue disrupts my workflow and prevents me from using these essential features.
Here are more details about the problem:
Steps I have taken to resolve the issue:
Despite these efforts, the problem persists. I would appreciate your guidance on how to resolve this issue and whether any specific actions are required on my part.
Thank you for your attention to this matter. I look forward to your prompt assistance.
Also I have attached some screenshots from my workspace.
Best regards,
Anoosh Ariamehr
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Did you send that Crash report on to Adobe?
Is your GPU driver the v552.55 that NVIDIA released 8 days ago (on the 4th of this month)