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Problem with starting lightroom classic

21`st
New Here ,
May 09, 2023 May 09, 2023

IMG_6024.JPG

 

How can I solve the problem, I paid the subscription but I can't use it?

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TheDigitalDog
LEGEND ,
May 09, 2023 May 09, 2023

See:

https://community.adobe.com/t5/download-install-discussions/i-keep-getting-an-error-102-when-i-try-t...

https://helpx.adobe.com/x-productkb/policy-pricing/ADA_discontinued.html

Have you ever been able to use the product?

You could try running the Creative Cloud Cleaner Tool to remove all traces of Adobe software before reinstalling it (yet again):  https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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dj_paige
LEGEND ,
May 10, 2023 May 10, 2023
LATEST

I suggest that you should contact Customer Support and use the reference code 102.

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Resources
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Lightroom Classic - User Guide
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