Problema con Lightroom classic versione 12.2.1 - non si avvia su Windows 11

[Andrea Ambrog2918943090j3]

Buongiorno, ho installato da Adobe creative cloud la versione 12.2.1 di Lightroom classic su Windows 11. Il programma non si avvia, tutti gli altri programmi , photoshop , camera row, Lightroom normale funzionano. Lightroom classic NON SI AVVIA . ho provato ad disistallare adobe creative cloud per poi reinstallarlo, ho provato a installare tutti i programmi prima di Lightroom Classic ma senza esito. Lightroom classic 12.2.1 non si avvia su Windows 11. Mi potete aiutare ? Adobe può risolvere il problema ? grazie!

[GoldingD]

see: https://community.adobe.com/t5/lightroom-classic-bugs/p-lrc-12-2-1-fails-to-start-launch-or-is-extre...

[Andrea Ambrog2918943090j3]

Ho letto tuute le varie ozioni da voi proposte e vi ringrazio. Ma il problema non l'Ho risolto, non capisco perche adobe non lo risolve. Pago per un servizio e l'uso di un loro programma e non funziona. Perchè non intervengono? Grazie comunque a tutti

[GoldingD]

Log into your computer using a different user account, perhaps the ADMIN account. See if LrC then starts. That procedure is a diagnostic test that can indicate user account issues.

[GoldingD]

If logging into the computer using a different user account works

See:

(ref 1): Troubleshoot unexpected behavior in specific user account | Adobe

Document referenced above includes possible solutions:

For MACOS

1. Grant read-write permissions on appropriate folders.
2. Re-create the Adobe application's account-specific preferences files.
3. Troubleshoot account-specific fonts.
4. Delete account-specific Adobe cache files.
5. Troubleshoot account-specific login items.
6. Reset the access settings on the user account's Library folder.
7. Repair the startup disk.
8. Use a new user account.

For WIN OS

1. Grant read-write permissions on appropriate folders.
2. Re-create the Adobe application's account-specific preferences files.
3. Delete account-specific temporary files.
4. Troubleshoot account-specific startup items.
5. Reset the access settings on the account-specific application data folders.
6. Re-create the account-specific Adobe key in the Windows registry.
7. Repair the system hard drive.
8. Use a new user account.

• For MACOS users the MAC solution #3 has been helpful
• For WINOS users the WIN solution 4 has been helpful
• but that is not absolute, so the other solutions may or may not be what is happening.

and, perhaps:

(ref 2): Basic troubleshooting steps to fix issues in Lightroom Classic | Adobe

Document referenced above includes:

• Reset the preference file
• Install latest LrC version
• Install OS updates
• Troubleshoot user account permissions
• Setup a new Admin user account
• Start in Safe Mode to troubleshoot

Note, for additional information on resetting the preferences file, see (ref 3)

(ref 3): https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/