Problema con Lightroom desenfoque

[cintia374028359hky]

Estoy teniendo problemas con el lightroom para usar funciones de mascaras automaticas y desenfoque.La aplicacion arroja error y ya la instale y volvi a instalar varias veces.

[dj_paige]

What is the make and model of your GPU? What is the exact version NUMBER of the GPU driver?

[cintia374028359hky]

Hello how are you?
my gpu is AMD RADEON GRAPHICS RYZEN 5 .
I have attached the screenshot.
The driver is updated.


Enviado desde Outlook para Android<>

[dj_paige]

No screenshot attached. Do not "attach" screen shots, use the "Insert Photos" icon to include your screen capture in your reply.

[cintia374028359hky]

 thanks for your response.This is ok?

[dj_paige]

It may be that this particular CPU/Graphics card is not capable of performing the AI tasks in Lightroom Classic.

[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

[cintia374028359hky]

Hola gracias por la respuesta.Te paso por imagen los datos que me pediste.