Program does not respond

New Here ,
Dec 23, 2021 Dec 23, 2021

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Versione lightroom: 10.2

Sistema operativo: Windows 10 pro versione 21H1

Specifiche dispositivo:

- Processore Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz 3.60 GHz

- RAM installata 32,0 GB

- GeForce GTX 1060 3GB

Bios version86.6.11.0.1f

 

Passaggi:

Aprire lightroom su Libreria

Importare file formato psd (da 1 a 6)

 

Risultato atteso:

Importazione dei file riuscita

 

Risultato ottenuto:

Il programma non risponde, mi si propone di attendere o chiudere.

Attendendo o rifacendo il processo, il risultato non cambia

 

Peso del file ps: 213 MB (223.975.058 byte)

TOPICS
Cross-app workflows

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Adobe Community Professional ,
Dec 23, 2021 Dec 23, 2021

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Have you tried resetting the Lightroom Classic preference file as described in Method 1 at https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

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