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10

Program freezes while looking through Folders on left panel

Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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While looking thru Folders in the left panel, the program freezes and locks up after looking at just a few folders.  Also, the screen shrinks to the left half of the monitor.  Program has to close.

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Windows

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LEGEND ,
Jan 19, 2024 Jan 19, 2024

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

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LEGEND ,
Jan 19, 2024 Jan 19, 2024

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And can you post a screenshot of your Folders Panel. Perhaps a full screen Library module, grid mode. Left and right panels visible,

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Here is the information requested:

 

Lightroom Classic version: 13.1 [ 202312111226-41a494e8 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 24
Processor speed: 4.2GHz
SqLite Version: 3.36.0
CPU Utilisation: 2.0%
Built-in memory: 32693.0 MB
Dedicated GPU memory used by Lightroom: 64.9MB / 12129.0MB (0%)
Real memory available to Lightroom: 32693.0 MB
Real memory used by Lightroom: 1464.6 MB (4.4%)
Virtual memory used by Lightroom: 1555.7 MB
GDI objects count: 822
USER objects count: 3382
Process handles count: 2602
Memory cache size: 614.9MB
Internal Camera Raw version: 16.1 [ 1728 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 199MB / 16346MB (1%)
Camera Raw real memory: -5003MB / 32693MB (-15%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 2880 pixels
Displays: 1) 3840x2160, 2) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3060 (31.0.15.4601)
Init State: GPU for Export supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\pmceu\Pictures\Lightroom\Pat Ver-v13.lrcat
Settings Folder: C:\Users\pmceu\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) ColorChecker CameraCalibration
3) Find Duplicates 2
4) Flickr
5) Nikon Tether Plugin

 

 

PJMc_0-1705722920533.png

 

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Community Beginner ,
Jan 19, 2024 Jan 19, 2024

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Note:  I have 2  4k monitors

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LEGEND ,
Jan 19, 2024 Jan 19, 2024

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LATEST
  • Your GPU  driver is slightly out of date, but I doubt that it is the issue.
  • Just the one GPU and Display ports on each monitor? Dissimilar GPU can be an issue, dissimilar cables, not sure.
  • The one missing folder, nope, I doubt that is the issue, Oh a messy folder structure in the folders panel can indicate a messy database, but just one folder? Nah.
  • License fine, OS fine, CPU, RAM, VRAM fine. Library path nothing odd
  • Now, is that an icon for a WACOM tablet down in your taskbar? What about that driver?

 

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