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provided the wrong email address

New Here ,
Mar 23, 2023 Mar 23, 2023

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Hi, I have provided the wrong address while filling the form for billing. I paid by card for the non existing account. It will charge me off. What can I do now?

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LEGEND ,
Mar 23, 2023 Mar 23, 2023

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This is a user to user support forum, you'll have to contact Adobe directly for such issues:

https://www.adobe.com/about-adobe/contact.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Engaged ,
Mar 28, 2024 Mar 28, 2024

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Contacted Adobe 3 times to get my billing email address updated. They can't do it. Anyone able to get around this horrible glitch?

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Community Expert ,
Mar 28, 2024 Mar 28, 2024

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You could try asking on the forum provided for questions regarding accounts, payments and plans

 

https://community.adobe.com/t5/account-payment-plan/ct-p/ct-account-payment-and-plan?page=1&sort=lat...

 

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