"Before" Has the Incorrect White Balance

[TedCruzAteMySon]

Hello,

I updated to Ver. 12.3 and noticed that the white balance in Before was wrong when I compared the Before and After of unedited RAW photos(even though they should be the same).

I used in-body custom white balance at a venue with LED lights (~4000K), and the RAW photos looked right in the older version. But, after updating to LrC, the Before looked way too warm. Strangely, the unedited RAW photos still had the correct white balance in After. Maybe the software incorrectly switched to "Auto" white balance, instead of "As Ahot"?

Additional information:

1. Camera: Sony A7IV

2. Computer: M1 Mac

Thank you!

[krislinus]

Wow, this is still an issue with Lightroom Classic 13.4 in July 2024.

I'm pretty sure it haven't been an issue for me earlier, but I am working on a project where I'm having trouble nailing the whote balance. Then I noticed the Before photo was much warmer.

I tried disabling the GPU on my M1 Max 16 inch, but it made no difference.

[Francesco6C19]

Same problem here. Macbook M1 running Sonoma 14.5, LrC v. 13.4. Photos have been in catalog over several LrC versions. "Before" version (\ toggle) shows utterly wrong WB, even when "After" version has been reset (Cmd-Shift-R). "After" version or clicking on "Import" photo in Develop history look ok. Deleting and re-importing photo fixes problem, so it is hard to reproduce. Looks like it tends to occur for indoor photos: correct WB is close to Tungsten, while "Before" version seems to pick up "Daylight" or something similar.

[Francesco6C19]

Forgot to add: 1. these are RAW photos (Fuji RAF). 2. when clicking on the "Import" version in Develop history, the picture looks fine (as I said) but the thumbnail in the Navigator window shows the same wrong WB as the "Before" photo.

[krislinus]

Does any of you, by any chance , have Loupedeck installed?

I was on the support chat with adobe and they deleted my preference file (.plist) but I haven't had a chance to test it thoroughly yet.

[krislinus]

I've been on Adobe Support for around 7 hours in total and it's still not fixed for me.

They tried

• resetting the preference files
• disable gpu
• reimport photos
• and a few other things I can't remember

I've since tried:

• uninstalling Lightroom Classic completely
• restarting my mac
• doing First-Aid in Disk Utility 
• reinstalling Lightroom Classic

I still can't work reliably with this app as it is now.

It does not happen in Lightroom (mobile version) or Camera Raw.

[Skifourfun]

I have had a similar problem on Windows 11 for so long now that I can't remember when it started.  The "before" white balance changes to an extremely cold temperature when I never touched the white balance during the edit.  I have just ignored the problem - but it is very annoying.  I keep thinking that it will go away.  When I have time, I may do a fresh install of LR to see if that resolves the issue.  I also have LR on a Windows 11 laptop and need to check if the problem is also occuring on the Laptop. The problem is occuring on DNG files.  I problably should check and determine if the problem also occurs on the native Nikon NEF files.

[Skifourfun]

I have just confirmed that the problem only occures on DNG files.  The NEF files make no changes to WB during the image is reverted to the orignal if no changes were made during the edit.

[Skifourfun]

I meant "when" the file is reverted.