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"Does not work on this device" Macbook Air M1 2024

New Here ,
Oct 13, 2024 Oct 13, 2024

nico105mm_0-1728874673095.png

 

I just purchased Lr+Ps and cant install them in my mac !! 

I must admit that I used a non-registered Ps before, but I´ve deleted Lulu and everything to use the original 

 

 

Please help, web version isnt the same. 

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New Here ,
Oct 13, 2024 Oct 13, 2024

My system is 15.0.1 so it´s ok... 

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Community Expert ,
Oct 14, 2024 Oct 14, 2024
quote

My system is 15.0.1 so it´s ok... 


By @nico.105mm

 

Looks like you left traces of whatever you used to run that illegal version of Photoshop, and now the Lightroom Classic installer thinks you are using a different system as a result of it. It may mean you'll need to do a clean MacOS install...

 

-- Johan W. Elzenga
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Adobe Employee ,
Oct 13, 2024 Oct 13, 2024

@nico.105mm , could you please share the macOS version for your Mac?


Smit | Lightroom Team
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New Here ,
Oct 21, 2024 Oct 21, 2024
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Just contacted the support and they solve it remotely 10/10 

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