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1

selection tool

Community Beginner ,
Jul 11, 2023 Jul 11, 2023

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Hello everyone. I'm using Lightroom CC 12.4 and was very happy with the new selection tools. Suddenly there was a problem. Whatever the selection mode chosen (person, object) the selection is a red rectangle for people (no outline) therefore useless or an incomplete gradient (50%) of the selection. I've deactivated the plug-ins, reset to factory settings, uninstalled then reinstalled with and without the previous settings, and I'm still at the same point - the new selection tools have become useless. (I also tried to modify the tools in the masking help).
I've done as much as I think is possible at my level, and I'm pretty sure it's not much, but...
Can anyone help me?

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correct answers 2 Correct answers

LEGEND , Jul 11, 2023 Jul 11, 2023

Is your GPU driver up to date?

 

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LEGEND , Jul 11, 2023 Jul 11, 2023

To build on GoldingD, most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

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LEGEND ,
Jul 11, 2023 Jul 11, 2023

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Is your GPU driver up to date?

 

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LEGEND ,
Jul 11, 2023 Jul 11, 2023

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To build on GoldingD, most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

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Community Beginner ,
Jul 13, 2023 Jul 13, 2023

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Thanx a lot, it's working. I was dispaired ... May the force be with you.

"Life is a desease the only cure is rock'n'roll"

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