Shortkeys not working on mac with a Numpad (french keyboard)

Community Beginner ,
Dec 22, 2021 Dec 22, 2021

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Hello.

I need your knowledge to solve a problem under Mac...

I used to use windows and never had a problem like this.

 

I have a magic Keyboard without a numeric keypad... and I got a Staechi numpad as a gift ^^ I was happy to use numbers easily on lightroom... but......

- It already marks a comma instead of a period, and the "clear" key doesn't work.
- the keyboard shortcuts in Adobe and especially lightroom don't work properly at all. The 1 2 3 4 5 give notes. On the other hand the 6789 just say "delete label (color associated with the key).
- no support for key combinations such as Shift+digit, Cmd+digit...

Adobe doesn't understand where the problem comes from and made me contact Apple, which sends the ball back to Adobe for the following reasons:
- the Numpad Satechi works great under windows (even with key combinations shift, alt etc)
- works on mac only when I put the keyboard in English (but then, I have a QWERTY and not an AZERTY on the magic keyboard --> which is crazy on apple ... impossible to configure only the numpad

I tested a windows numpad under mac : exactly the same problem as with the Satechi...

 

No answer from Satechi.


Is it usual on mac ??? how to solve this problem ??

 

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Adobe Community Professional ,
Dec 22, 2021 Dec 22, 2021

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