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Side Panels only showing LR classic

Explorer ,
Aug 22, 2021 Aug 22, 2021

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every now and then I find only the side panels are showing

Whats going on?

 

Big Sur  on 2019 iMac 27" Intel and iMac 24" M1

 

Screenshot 2021-07-30 at 11.57.05.png

 

---Screenshot 2021-08-22 at 19.19.png

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Explorer ,
Aug 22, 2021 Aug 22, 2021

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Screenshot 2021-08-22 at 19.30.47.png

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LEGEND ,
Aug 22, 2021 Aug 22, 2021

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Can you click on any of those sliders?

 

Does changing to Library Module behave properly?

 

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Explorer ,
Aug 24, 2021 Aug 24, 2021

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I didnbt try clicking on the panel sliders but clicking on the panels and trying to move them had no effect, not could I click on anything on the desktop ,it operated AS IF the images were there. 

I suspect it was due to GPU enabled, I have disabled that (unchecked it( and will wait to see if it reoccurs

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LEGEND ,
Aug 24, 2021 Aug 24, 2021

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but clicking on the panels and trying to move them had no effect, 

To me, that implies LrC failed, and what you see on the display is basically a ghoast, LrC is not actually runnung.

Try a cold boot.

 

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Explorer ,
Aug 24, 2021 Aug 24, 2021

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Thanks for your reply

I dont know what a cold boot is. 

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LEGEND ,
Aug 24, 2021 Aug 24, 2021

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A cold boot as opposed to a warm boot means to turn the computer off, wait a few seconds, then turn the computer back on.

 

A warm boot is to tell the computer to restart

 

Both a cold boot and a warm boot can clear out anything in memory, but a warm boot will not clear out CACHE, Temp files, and others.

 

https://techterms.com/definition/cold_boot

 

 

 

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Adobe Community Professional ,
Aug 24, 2021 Aug 24, 2021

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Given that one of your computers is based on Intel CPU with AMD GPU and the other is Apple M1 SOC, then it's very unlikley to be the GPU. Therfore, I suggest you check to see what you have installed on both computers that LrC accesses/uses (i.e. third party plug-ins, Editors, denoisers, etc). You should be able to check which, if any non Adobe plug-ins you have installed by opening System Info (Help > System Info) and scrolling down to the Plug-ins section (see below screenshot). In below example, you'll see the 5 plug-ins installed by default. If you have others not listed below, then they can be temporarily disabled using the Plug-in Manager (File > Plug-in Mansger)

 

Untitled-1.png

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Explorer ,
Aug 24, 2021 Aug 24, 2021

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thanks Ill try that

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Explorer ,
Aug 29, 2021 Aug 29, 2021

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Im still getting it . It is annoyingly random

Occurs about once a week.  The only solution is to quit and reopen. This usually sorts it. Baffling

Are there any other diagnostic tips I can try without it being a major hassle?

thanks

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Explorer ,
Aug 29, 2021 Aug 29, 2021

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I disabled plug ins

Incidentally my desktop is Mid-grey now so the back ground is desktop not lightroomScreenshot 2021-08-29 at 11.24.33.pngScreenshot 2021-08-29 at 11.27.28.pngScreenshot 2021-08-29 at 11.42.45.png

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Adobe Community Professional ,
Aug 29, 2021 Aug 29, 2021

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Your first screenshot shows another application running in background. If this application runs on both affected computers, then it would be worth closing it to check whether doing so helps.

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Explorer ,
Aug 29, 2021 Aug 29, 2021

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Indeed 'stickies' is running which is a Mac standard application but nothing apart from the ( the rest is the end of a tone wedge that is part of the background desktop picture)

 

certainly I'll try closing all other apps. I have however used Lr without this issue (or any other) for years with lots of apps including stickies open and had no problems 

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