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I have tried and tried to add a specific photo to a collection on Smugmug. I even tried saving it as a jpeg instead of psd that I'd tried. I get the error: (for two photos, but I 've only jumped thru hoops for the one)
What header are they talking about? What's wrong?
this has happened a couple of times in the past, and I've never understood. There's nothing wrong with those photos so why won't they post?
thanks,
Judy
Actually I just figured out what the problem is - I'd posted these to Instagram when I could post from LR, and the hashtags etc went into keywords which made them very looooooong. I happened to notice this long keyword section, deleted it, and lo! was able to publish to smugmug.
thanks a lot for responding.
Judy
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As an experiment, can you export these two photos to your hard disk somewhere? Do you get the same error? Different error? No error?
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Easily! These are "normal" photos - in a number of collections - including the one from which couldn't get them to go to smugmug. Seems like would have to be the smugmug add on.
thx.
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I don't see how this answers the request I made to try an experiment and report the results.
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My "easily" meant I had done your experiment ie exported to hard drive "easily".
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If this is through the Smugmug Publish Service, have you updated to Lightroom Classic 11.3 that became available yesterday? It fixes problems with Publish Services, which of course affected Smugmug customers.
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Actually I just figured out what the problem is - I'd posted these to Instagram when I could post from LR, and the hashtags etc went into keywords which made them very looooooong. I happened to notice this long keyword section, deleted it, and lo! was able to publish to smugmug.
thanks a lot for responding.
Judy