Some reason Ctrl-U shortcut tries to export photos instead of auto-toning them now?

[Dave Rye]

I was using LR Classic on Windoze 10 and after booting back up this last time (9-22-19) I tried to auto adjust a photo I had made a JPG copy of.  Instead of Ctrl-U doing that, it now seems to be taking me to my user export preset for making Instagram files each time.  Any ideas?

 

[Akash Sharma]

Hi there,

Sorry that the shortcut CTRL+U is taking you to Export preset menu instead of auto adjusting the image. 

Could you please let us know the version of Lightroom Classic you're using? To verify the version you're using : Choose Help > System Info.

I tested the same at my end and Lightroom Classic 8.4.1 does "auto settings" when using CTRL+U shortcut.

To troubleshoot, could you please restore Lightroom Classic app preferences to default and let us know if the issue still persists? Please refer this article for step by step instructions:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html#restore_preference...

Thanks,

Akash

[feliper19866590]

Hello

I have exactly the same problem and it is becoming quite annoying. I'm running LR Classic (v. 10.11) on Windows 10, and whenever I reopen the program it works as expected, but after a few minutes (I can't figure it out any triggering) the shortcut ctrl + u starts to export images. I have to quit and reopen to make things right again, which is a pain, of course, and not very productive. I have a lot of custom preferences, I guess I can save them before restoring the default ones, but I'd like to know whether this really works. Any experience would be greatly appreciated, I doubt Dave and me are the only ones suffering this annoying bug.

Thanks. 

[spacewhippet]

I am also having this problem all of a sudden on LR Classic 11.0.1.

[Tom Eshuis]

I'm still having this problem...

[Magnus5FB5]

I'm having this issue from time to time, it just seems random. Sometimes ctrl+u auto tunes, sometimes it exports.... Very annoying....

[Dave Rye]

Anyone else have this Ctrl-U bug kick in again recently?  It happened several times over the past few days and the one most reliable means of fixing it seems to be shutting the program down and booting it back up.  And hoping my next backup isn't due to be performed on my next shut down.  🙂  It takes a bit longer to reboot it in that case.

[johnrellis]

Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

This has helped some (but not all) who have experienced this bug in the past. LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

As for backups, you can disable them via Catalog Settings > General. Be sure to re-enable them when you've restarted LR!

[FrankMazz]

Lightroom Classic v 9.2.1

In the Develop module, Ctrl+U is supposed to set Auto Exposure. Sometimes it does. Sometimes it turns on a filter for Flagged images. Sometimes it Exports the image to god-knows-where (I find files in previous export locations).

In the Library Module, Ctrl+U is not assigned (best I can tell). It USED TO set Auto Exposure, which is handy when culling new images. Now it Exports to (as above) god-knows-where.

Best I can tell, keyboard shortcuts are not customizeable so I don't think I've reset anything. (If they ARE customizeable, I'd sure like to know how).

This erratic behavior is recent, the last month or so, but I can't pin it to any particular software update. Anyone have similar experience or a fix?

Thanks.

Frank

[johnrellis]

In my Windows LR, Ctrl + U invokes Auto in both Library and Develop. 

Try resetting LR's preferences: https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/. LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior.

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[FrankMazz]

John, thank you. This sounds like solid advice. I'm not sure when I'll get up the gumption to reset preferences. When I do, if this thread is still open, I'll certainly let you know.

[johnrellis]

The article I linked to explains how to save away a copy of your current preferences in case it doesn't help.

[Use the blue reply button under the first post to ensure replies sort properly.]

[feliper19866590]

Hello

Same problem here. I know the starting post is pretty old, but I'd like if anyone has found a way to solve it (including the proposed resetting). Thanks, I use Crtl + U a lot and this fail is driving me mad (it works properly again if you quit and reopen LC, but it doesn't last long in the right way).

[GoldingD]

Normally I would ask that you post your own discussion. As you noticed, this one is a year old.

But another posting causes me to make a quick inquiry.

What plug-ins do you have? Click on Help, click on System Info, click on Copy, paste into reply, delete all except plug-in section, Post.

[johnrellis]

Moderators, @rikk Flohr, please merge with this report of the same bug:

https://community.adobe.com/t5/lightroom-classic-discussions/some-reason-ctrl-u-shortcut-tries-to-ex...

[Mr. TeeCee]

Hi,

After upgrading to 9.1 the default Ctrl + U command is not working. Instead it shows a filtering with 'unflagged photos' and 'labeled custom'.

Is there any way to have a working shortcut to auto tone?

Thanks!

[kentdesign]

which module are you in???

[Mr. TeeCee]

I was in develop module.

[Per Berntsen]

I just tried this on my Windows computer with Lr 9.1, and Ctrl + U works.

Pressing just U removes the flag from an image.

Have you tried using the other Ctrl key? If that doesn't work, I would try resetting the preferences.

With Lightroom closed, click the shortcut to launch it, and then immediately press and hold Alt + Shift until a dialog appears.

Click Reset preferences to confirm.

[Mr. TeeCee]

Yep, reset fixed it. Thanks a lot!

[johnrellis]

Moderators, @rikk Flohr, please merge with this report of the same bug:

https://community.adobe.com/t5/lightroom-classic-discussions/some-reason-ctrl-u-shortcut-tries-to-ex...

[Benito Aramando]

Sometimes when in the Display module I press Ctrl-U (Auto Settings) and, apparently at random, it triggers the Export dialogue instead. This will sometimes happen for one image consistently but not the ones either side of it, sometimes for all of them. It seems not to happen in the Develop module. Sometimes switching modules and back again stops the issue happening.

Windows 10

Lightroom Classic 11.1

[johnrellis]

There have been a few reports about similar symptoms in the past:

https://community.adobe.com/t5/lightroom-classic-bugs/p-ctrl-h-switches-functions-after-a-few-dozen-... 

https://feedback-readonly.photoshop.com/conversations/lightroom-classic/lightroom-classic-inbuilt-ke... 

Since no one has been able to reproduce it reliably, Adobe hasn't tried to track it down.

Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

[Benito Aramando]

Yeah these intermittent and hard-to-reproduce problems are a real pain to diagnose. Thank you, I'll give resetting preferences a try.

[Todd Shaner]

I had a similar issue with a shortcut and simply closing and restarting LrC fixed it. Try that first.