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Sony Alpha 1 RAW support late!!

Community Beginner ,
Mar 14, 2021 Mar 14, 2021

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Despite knowing the released date for this camera, we are still left waiting for lr classic update in order to read the raw files of this camera. Same issue when Sony released Alpha 9ii. Can Adobe for once try to delight its customers?? 

 

Chat with support and after waiting for 20 mins, was told just wait for notice from Creative Cloud..."very smart answer"

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FAQ, Feature request

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correct answers 1 Correct answer

Adobe Community Professional , Mar 14, 2021 Mar 14, 2021
Sigh. Are we going to see the same question every few hours? Camera Raw with Sony Alpha 1 support has already been released, so it's safe to assume that the Lighroom updates will be out any day now. This is a user-to-user forum, so we can't tell you anything more than that, and even if we could, we would not be allowed to tell you because of an NDA. Be patient and in the meantime download the latest version of DNG Converter, which now also supports the A1.

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Sigh. Are we going to see the same question every few hours? Camera Raw with Sony Alpha 1 support has already been released, so it's safe to assume that the Lighroom updates will be out any day now. This is a user-to-user forum, so we can't tell you anything more than that, and even if we could, we would not be allowed to tell you because of an NDA. Be patient and in the meantime download the latest version of DNG Converter, which now also supports the A1.

 

-- Johan W. Elzenga

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LEGEND ,
Mar 14, 2021 Mar 14, 2021

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This will always be an issue with new cameras.  If you need immediate LrC support than don't buy the camera till support is added.

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Just some thoughts.

Users who are financially dependent on Adobe Lightroom or ACR software to process the  RAW files from their Cameras should check first to insure that the intended Camera is actually supported prior to purchase.

I have used Lr since inception and there has always a delay of a few months between release of the Camera model to the market and support for the camera model. They have shortened the update cycle over the last couple of years.

Updates usually have more than support for new camera models, including bug fixes, lens support, new features. They use their proprietory processing design and techniques and do not have permission to utilize another proprietary techniques. They do not release updates or upgrades unless everything is tested and meets their standards.

 

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6, LrC 10.4, Lr 4.4, Ps 22.5,; Camera OM-D E-M1.

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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It's just the same old story. Another new camera, angry buyers, blame Adobe, the buyer has been victimized, blah blah. Really, just give Adobe a little more time. Lightroom will be updated and this will all be in the past. It's happened before and it will happen again. It cannot be changed because, in reality, Adobe is just another company to these camera makers. They don't care whether Adobe supports the cameras are not. They have software that works, and that's all that matters to them. Since Camera Raw already supports this new model, seems to me that the next Lightroom release is imminent.

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LEGEND ,
Mar 14, 2021 Mar 14, 2021

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@DdeGannes  said

They do not release updates or upgrades unless everything is tested and meets their standards."

 

Unfortunately there have been several new camera profiles recently that have had issues and were not thouroughly tested prior to release that didnt seem to happen as often before.  

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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@JimHess wrote: 
It's just the same old story. Another new camera, angry buyers, blame Adobe, the buyer has been victimized, blah blah.
 

 What they don't 'get' is this is all the fault of the camera companies, not Adobe nor any other 3rd party raw converter manufacturer. IF Sony (or Canon or Nikon etc) would supply a raw prior to release to software companies, or better, STOP making proprietary raws that only differ from camera to camera a tiny bit, all these software companies could release support on the day the camera is released. But these camera makers refuse to do so.

The JPEGs (an openly documented format) works in Adobe and other products on the day the camera is released. The raws are not. Why the difference and who's really at falut? The camera manufacturers. Meanwhile, software customers like those here, have to wait, software companies have to waste time and money after each camera release to decode the raw, support it, test it, document it and release it. Some photographers would rather complain about Adobe than place the blame where it belongs. 

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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Adobe Community Professional ,
Mar 14, 2021 Mar 14, 2021

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Yeah, but the camera maker is the good guy because they made the latest and greatest camera. It HAS to be Adobe's fault because Adobe is the company who is "behind" the times. It's the same old story that happens time after time, and it is never going to change.

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