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Sorry, Lightroom Classic has encountered an error and needs to close

New Here ,
Mar 08, 2024 Mar 08, 2024

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Just purchased the photograph plan and installed the creative clouds in the Windows. I got this error message when trying to open the lightroom: 

 

"Sorry, Lightroom Classic has encountered an error and needs to close.

You will not be able to use Lightroom Classic at this time. Please contact customer support and use the reference code 205 for more information on how to resolve this issue."
 
I only subscribed Lightroom in the mobile phone before, and I really have no idea how to resolve the issue.
 

Angus35962616pfk6_0-1709953168216.png

 

[moved from bugs to discussions according to the community rules - Mod.]

 

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LEGEND ,
Mar 09, 2024 Mar 09, 2024

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