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Spot Removal (Q) prduces black screen

New Here ,
Nov 22, 2021 Nov 22, 2021

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LR ver 11.0.1

Windows 10 Home

Hitting (Q) for Spot Removal produces a black screen. 

The spot removal tools seem to work but I cannot see where they are working.  This is new with LR ver 11.0.  Ver 11.0.1 did not fix it

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correct answers 1 Correct answer

Community Expert , Nov 23, 2021 Nov 23, 2021

"Black Screen" -Is it possible you have activated the [Visualize Spots] function. (Keyboard shortcut [A] )

This turns your image to Black and White- The slider allows you to modify the contrast and 'find' the spots easier visually.

Rob_Cullen_0-1637715926005.png

 

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Community Expert ,
Nov 23, 2021 Nov 23, 2021

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In a first step you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

Another step is to try to reset the Lightroom preferences. 

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/ 

  

If this doesn't help we need more informations about your environment. 

Which operating system do you use? 

Which version of Lightroom do you use? 

Please post the exact version and not only phrases as "recent", "latest" and so on. 

  

Do you get an error message? If yes, please post the exact message or an screenshot.  

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

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Community Expert ,
Nov 23, 2021 Nov 23, 2021

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"Black Screen" -Is it possible you have activated the [Visualize Spots] function. (Keyboard shortcut [A] )

This turns your image to Black and White- The slider allows you to modify the contrast and 'find' the spots easier visually.

Rob_Cullen_0-1637715926005.png

 

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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New Here ,
Nov 23, 2021 Nov 23, 2021

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That was it. Thank you so much.



David

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