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Still cant open LRC

New Here ,
Jun 20, 2021 Jun 20, 2021

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Hi guys I'm really stumped. I have PS and LRC installed on my iMac OS catalina 10.15.7 I used LRC some years ago but stopped as PS was sufficient. I now want to tether my camera and use LRC in my studio. I downloaded all the latest updates and all I get when I try to open LRC is the pink mountains for about 2 seconds. I read a few things about dumping some files but they dont exist on my system. I was going to upgrade to Mac OS Big Sur but following previous updates I get myself into another world of trouble with other things not working!. Would going to Big Sur sort the problem?. Ive uninstalled and reinstalled LRC but still the same. Any ideas?

Thanks Glenn

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Download and install, How to, Mac, Problem or error

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LEGEND ,
Jun 20, 2021 Jun 20, 2021

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What exact version of Lightroom Classic?

 

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New Here ,
Jun 21, 2021 Jun 21, 2021

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I guess its the latest 10.3. I cant open it so i'm not to shore

 

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LEGEND ,
Jun 20, 2021 Jun 20, 2021

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I read a few things about dumping some files but they dont exist on my system.

By that, do you mean the lock file?

https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.htm...

 

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New Here ,
Jun 21, 2021 Jun 21, 2021

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Yes. thats the one 

 

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LEGEND ,
Jun 20, 2021 Jun 20, 2021

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Hard to imagine a new operating system will fix the problem, although we still need to know the version NUMBER of your Lightroom Classic.

 

Try resetting Lightroom Classic's preference file: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

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New Here ,
Jun 21, 2021 Jun 21, 2021

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Thanks. I went through all that and still the same. 

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Adobe Community Professional ,
Jun 21, 2021 Jun 21, 2021

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Do you have the Adobe Creative Cloud desktop app installed and signed into your Adobe ID? That is needed to search for updates which may be available. The app will also show what version is installed.

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.1, LrC 11.0.1, Lr 5, Ps 23.0,; Camera OM-D E-M1.

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LEGEND ,
Jun 21, 2021 Jun 21, 2021

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At this time, I would run the Adobe Creative Cloud Cleaner Tool, and then re-install.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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