Switched plan and added LR but it still says my plan has expired

[Anna Raisa28027202rqny]

Hello.

I had a plan for all the apps, but it was too expensive, so I switched that plan with a only Premiere Pro plan, and then I added separately the Lightroom Plan. Now, if I open PP I have no problem, but if I open LR it tells me that my plan has expired, cause somehow doesn't recognize the new plan bought. I tried exit and enter again, but nothing. How do I solve the issue? Thank you!

[DdeGannes · Accepted solution]

This is a user to user forum and other users are unable to assist with problems with your subscription. You need to contact Adobe direct a Chat or direct conversation via the Adobe(dot) website.

[Anna Raisa28027202rqny]

Thank you, I did it, indeed, and I was able to solve the issue.