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Sync is too unpredictable

Engaged ,
Jan 21, 2024 Jan 21, 2024

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My experience with LR sync has has been very disappointing. 

I have LR on my 13Pro set up to import every photo from the camera roll. I see the DNGs in the LR app on my phone. 

After a short time they will appear on my iPad. But to see them in LR Classic on my desktop (mac) can be any where from a few minutes (not usually) to a couple of hours (more likely). For instance I shot 3 images (DNG) at noon this morning and 9 hours later they are still not synced to Classic.

In the past I've quit and reopened LR, paused and restarted Sync, and I've also deleted all Sync data. Sometimes these actions work, sometimes not.

All I want is to have what I shoot on my phone apear on my desktop and I have no clue at this point how to have that consistently happen.

 

MacOS 12.7.2/LR Classic 13.1

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Engaged ,
Jan 21, 2024 Jan 21, 2024

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I feel your pain…

It took me a lot of effort to get mine working.  Once I did, it really made a difference.  The longest wait is now about 3 minutes.  The usual time is less than 1 minute.

 

The following are for a Windows 10 machine:

  • Try going through the “Laundry list” below to get your system working better.
  • After that the steps I do when there is a delay include the steps you mentioned:

-   Force Sync: Turn sync off and on again

-   Optimize the Catalog: File/Optimize Catalog

-   Quit & Reopen Lightroom:

 

  • Firewall: temporarily turn this off to see if this makes a difference. Remember to turn it back on!

 

  • More extreme Measures: Use these if the sync still takes too long.

 

  1.   LAUNDRY LIST
  • Hard disk space: Make sure you have a sufficient percentage of available space.  At least 20% is recommended
  • Speed test:  run this https://www.speedtest.net/ to see if you have a network or internet issue.
  • Update operating system and drivers:
  • Update Software: Lightroom Classic and Lightroom Mobile on your device, the Device’s operating system
  • Disk Cleanup: Right click the drive/Disk Cleanup
  • Disk Optimization: Start/Windows Administrative Tools
  • Sign out: Sign out and into the Creative Cloud program again.
  • Permissions:
    Go to the program exe file for Lightroom, right click and make sure you have full access.

 

  1.   MORE EXTREME MEASURES
  • Delete all sync data: You will have to wait while the index rebuilds itself.
  • Uninstall and reinstall Lightroom Classic: Make sure you have a list of your custom settings before you do it so that you can restore it to the state it was in before you uninstall it.

 

I hope this helps

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Engaged ,
Apr 28, 2024 Apr 28, 2024

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I've tried all of those things at one time or another and I still have incredibly unrpedictable and stagnant syncing with Classic. Right now I can see many new images on the LR online site I shot this morning and yet the sync in Classic is trying to upload Metadata from a couple of locally changed files. Just so frustrating.

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