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Sync issues with Adobe Classic

Contributor ,
Jun 26, 2023 Jun 26, 2023

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My clients are telling me they are being asked by Adobe to sign into their account or creat and accounty when I put up a gallery and they just want to select a favorite or leave a note. This has never happened before and I need to resolve this ASAP.  Proofing is NOT enabled, so they should not have to log into a gallery that I am only sharing so my clients could mark their favorites.

 

 

 

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Adobe Employee ,
Jun 29, 2023 Jun 29, 2023

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Can you please give us more details on how are you sharing the album? What are the steps you are following to share the gallery with your clients ?
Thanks

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Community Expert ,
Jun 29, 2023 Jun 29, 2023

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When sharing an album with clients, an Adobe account is always required if the client wishes to add Comments or Likes. It's always been like that as far as I recall. However, simple viewing of the album online does not require an Adobe account.

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Adobe Employee ,
Jun 29, 2023 Jun 29, 2023

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That's correct. 

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