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Sync turns itself off

New Here ,
Aug 19, 2021 Aug 19, 2021

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Am running Big Sur on iMac and Latest LRC. My computer is on most of the time but sleeps between uses. I have mobile LR on iphone and ipad that I sync images mainly from computer to devices. Every few days the sync on LRC stops for no apparent reason. The small arrows beside collections have gone. I try to restart sync but cant get it to happen. If I close LRC when it opens next, all is good for a few days and the cycle repeats. My wifi does turn off each night but issue is not a 24hr thing more like 72 or sometimes longer.

Not a big deal but just a nuisance! Any suggestions Thanks Greg

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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Just confirming that synced collections get turned off for no apparent reason? When you see a synced collection without the arrows beside it have you confirmed that the collection is in fact not on your iPhone or iPad? Wondering if this is a problem with the interface or other...

 

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New Here ,
Sep 14, 2021 Sep 14, 2021

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Hi cmgap The issue im thinking is only to do with imac interphase. The sync arrows disappear next to all collections and no matter what I try and do I cant get them back. Preferences says I'm synced, the cloud in TRH corner says I'm synced. My phone and Ipad collections are all still there but now any changes I make on the Mac do not transfer over as the syncing arrows are missing. As I said the only fix I have found is to close LRC and reopen. This fixes the problem till it happens again. Thanks for your reply I had just about given up on an answer GregC

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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Has it always behaved like this or is a new problem that showed up after an update to either the OS or Lrc? Rolling back a version seems like a drastic move and if everything is still truly synced perhaps you can hold off until the next update?

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New Here ,
Sep 14, 2021 Sep 14, 2021

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Hi Its been happening for quite some time. as far back as 9.x or maybe earlier. I recently updated to BigSur and latest LRC. but the issue still remains

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Adobe Community Professional ,
Sep 14, 2021 Sep 14, 2021

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Can you post a screen shot of your Collections panel open in the Library module?

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New Here ,
Sep 14, 2021 Sep 14, 2021

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do u want a screen shot of it working or not working?? or both?

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Adobe Community Professional ,
Sep 15, 2021 Sep 15, 2021

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Both - thanks

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