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Synch errors "downloading synch type"

Explorer ,
Jun 28, 2023 Jun 28, 2023

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Running 12.4 on Mac OS 12.6.7

Had over 100 errors in the Synch Activity in Preferences.  Was able to get all but 2 fixed and am unable to track down those images. The "Asset Path/Link" and the "Synch Details/Errors" look like machine generated file names.  The fix for the other 100 was to find the matching image (visually) > remove the image from the catalog > reimport.

 

Can someone give me sone ideas as to how to clear the remaining 2 images that I am unable to visually locate.  I tried running the Diagnostic Report but am embarrassed to say I could not see how to use.

 

Have attached errors as shown in preferences.

 

Thank you

Dan

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Adobe Employee ,
Jun 29, 2023 Jun 29, 2023

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Sorry to know about the issue that you are facing. 
Can you visit lightroom.adobe.com using your credentials and check is there any images present under "sync issues" album? 

-S

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Explorer ,
Jun 29, 2023 Jun 29, 2023

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Thank you for responding.  Not very familiar with Lightroom (use Classic exclusively).  Checked Album list on left part of screen and there are no albums there that I have not created, so there is no "synch issues" album. Also, opened up the desktop version and there was nothing there, however, it did report it was synching.  Neither Classic nor the web version shoes any synching occurring.

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Adobe Employee ,
Jul 05, 2023 Jul 05, 2023

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Can you try adding few images in Desktop or web version of lightroom? And then check whether those images are syncing donw to classic or not. 

-S

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Explorer ,
Jul 05, 2023 Jul 05, 2023

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Yes all of the new images are synching just fine.  Still have the same 2 images stuck as errors (see screenshot above).

 

Dan

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Explorer ,
Jul 06, 2023 Jul 06, 2023

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No change in the errors but all else appears to be working ok.  Cannot get rid of these errors.

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