synchronization of 2 photos .... never stop and impossible to know whitch one

[coustoulin]

Bonjour,

Mon catalogue me dit depuis de nombreux jours que j'ai deux photos en cours de synchronisation, mais il m'est impossible de savoir lesquelles ni quoi faire.

Comment traiter le problème ?

Je suis sur PC windows 11 et j'ai LRC à jour.

Je partage mes données avec LR.

v

Merci

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[kglad]

is that your cc desktop app?

[coustoulin]

I don't know what is "CC" .... on m'y desktop it's named "LRC" and it is un to date ...

[coustoulin]

... it's UP to date

[kglad]

(cc =  creative cloud).

restart your computer.  

if that fails to resolve the problem. close lrc and reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

[coustoulin]

Thank you,

I tried but the problem remains.

How can you explain that it's impossible to know witch photos are the 2 with sync problem ?

[kglad]

if there's a file specific problem, you have to use trial and error to find the culprit.

[coustoulin]

Bonjour,

Désolé, mais je ne comprends pas du tout ! ma question est "comment savoir quelles photos n'arrivent pas à se synchroniser", il n'y a rien qui permet de les identifier.

LRC me dit qu'il y a 2 photos en coours de synchronisation, sans que cela change depuis des semaines, et je n'ai aucun moyen de savoir quelles photos ...

[kglad]

maybe there's a lrc specific solution.  i've moved this to the lrc forum.