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Tethered Shooting in Lightroom Classic 9.1 not working on Canon 5D Mk III.

Community Beginner ,
Dec 13, 2019 Dec 13, 2019

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I just upgraded my OS from 10.14 to OS 10.15.2, and upgraded from the 2019 version of Lightroom Classic to the new LR Classic 9.1.  I have a Canon EOS 5d Mk II and 5d Mk III.  Both worked well with Tethered Catpure until these OS and LR upgrades, and now when I start Tethered Capture, it doesn't recognize the camera.  I checked connections, restarted and reconnected the camera, restarted the computer, deleted Lighroom Preferences, updated my camera firmware.  I tested my cameras on an old computer with OS 10.10 and Lighroom 6, and Tethered Capture still works great on that system.  

 

When my camera is connected, I am able to use the Lightroom Import window to navigate to the card in the camera and download images into lightroom.

 

Another puzzle piece, is I installed the October 2019 upgrade to EOS Utility, and it also is unable to recognize my cameras.  But Lightroom shouldn't require EOS Utility to operate the 5d Mk III, right?

 

I was on chat with Adobe tech support for 1-1/2 hours, and they weren't able to solve the problem. They suggested I contact Canon support for help.

 

Can anyone explain how I get Tethered Shooting to work?  Thank you!

 

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correct answers 2 Correct answers

Community Expert , Dec 14, 2019 Dec 14, 2019

I believe the problem is the MacOS X 15.2 update. That breaks tethering, not only in Lightroom but -as you have noticed- also in EOS Utility. And if I'm not mistaken also in CaptureOne.

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Community Beginner , Jan 30, 2020 Jan 30, 2020

Catalina 10.15.3 fixed it for me on my Canon 5d mkiv and EOS R.  I can now tether with no problems.

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replies 100 Replies 100
Community Beginner ,
May 23, 2022 May 23, 2022

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MacOSBigSur 11.6.5    (  2.6 GHz Quad-Core Intel Core i7 )
Canon 5D ii 
Cannot Connect to camera via USB
USB item not detectected in About Thi Mac >> System Report >> USB
Camera not appearing in finder or Lightroom. 
Forget Eos Utility.

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