Tethering my Canon EOS 5d Mark IV has suddenly stopped working...

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My camera has suddenly stopped working tethered in lightroom classic. Worked perfectly fine one day and then came to hook up the next day and keep getting nowhere (see enclosed image) I've tried all the tips on the Adobe Help section and even called canon. Any tips or is anybody else experiencing this with their Canon EOS 5d Mark IV? I've even bought a new TetherPro cable and still no joy! The laptop is recognising the camera when it's plugged in but LR Classic just isn't!!! HELLLLLLLPPPPPPP!!!

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PS: All software and firmware is up to date as well

[FTGRF0711]

similar issues on my end. was shooting tethered today. Canon 5D4 on M1. TT cable. suddenly LR loses the camera and it won't reconnect until i rebooted everything. In front of client not my favorite game. i suspect rosetta since tethering is not working natively under Silicon.