u.a. Farben u. Sterne Bewertung fehlerhaft

[haralds76133080]

Hallo, arbeite unter Windows 11, und ich beobachte seit ein paar Tagen, dass ich in LRC folgende Funtionen nicht mehr durchfuehren kann: 1. Farben u. Sterne Bewertung wird nicht direkt angezeigt. Erst wenn ich LRC verlasse und wieder oeffne ist sind Farben und Sterne zu sehen. 2. Ich kann keine Panoramen mehr erstellen. Ich klicke die Funktionan, keine Reaktion. 3. Sammlungssaetze kann ich nicht mehr herstellen. auch hier, keine Reaktion!  Habe Daten ausgelagert, jetzt 700GB freien Speicherplatz auf D. Voreinstellungen zurueckgesetzt. Cache Inhalt geloescht, Cache auf 10GB erhoeht. Nichts hat geholfen. Hat irgendeiner eine Idee. Danke MfG H. Schmidt

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

[dj_paige]

Try resetting the preference file. https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

[haralds76133080]

Good morning,

Thanks for your help, so appreciate.

Here my answer to your query. 

Try resetting the preference file.

Answer HS: I deleted the Lightroom Classic CC 7 Preferences.agprefs, restarted the system and checked LRC. No change of my problem. After I restored the above file again.

Regards Harald Schmidt (HS)

[AxelMatt]

... Habe Daten ausgelagert, jetzt 700GB freien Speicherplatz auf D. 

...

By @haralds76133080

How much free disk space do you have on drive C?

What has been changed on you system before the issue occur?

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

@dj_paige The reset of the preferences has been already done.

... Voreinstellungen zurueckgesetzt. ....

By @haralds76133080

[haralds76133080]

Good morning,

Thanks for your help, so appreciate.

Here my answers to your queries. 

Regards Harald Schmidt (HS)

How much free disk space do you have on drive C?

Answer HS: 74.9GB

What has been changed on you system before the issue occur?

Answer: Nothing, except  Windows 11 installed on 6/12/2024.

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

Answer HS: Current LRC Version = 14.1.1. I never installed any patches for operating system or device drivers. On 4/1/2025, yesterday, I updated Nvidia driver for GeForce GTX 1650, but no change of my problem!  

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

Answer HS: System Info dated 5/1/2025 below. Last part I did not copy!

Lightroom Classic-Version: 14.1.1 [ 202412150940-551fb044 ]

Lizenz: Creative Cloud

Spracheinstellung: de

Betriebssystem: Windows 11 - Home Premium Edition

Version: 11.0.22631

Anwendungsarchitektur: x64

Systemarchitektur: x64

Anzahl logischer Prozessoren: 12

Prozessorgeschwindigkeit: 2.5GHz

SQLite-Version: 3.36.0

CPU-Auslastung: 0.0%

Stromquelle: Angeschlossen

Integrierter Speicher: 32472.7 MB

Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 128.3MB / 3938.0MB (3%)

Für Lightroom verfügbarer phys. Speicher: 32472.7 MB

Von Lightroom verwendeter phys. Speicher: 2735.1 MB (8.4%)

Von Lightroom verwendeter virtueller Speicher: 3232.8 MB

Anzahl GDI-Objekte: 877

Anzahl BENUTZER-Objekte: 3168

Anzahl Prozess-Handles: 2702

Cache-Speichergröße: 3004.1MB

Interne Camera Raw-Version: 17.1 [ 2098 ]

Maximale Anzahl Threads, die Camera Raw verwendet: 5

Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2

Virtueller Speicher in Camera Raw: 348MB / 16236MB (2%)

Physischer Speicher in Camera Raw: 348MB / 32472MB (1%)

Cache1:

NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:

m:3004.1MB, n:0.0MB

U-main: 118.0MB

DPI-Einstellung des Systems: 96 DPI

Desktop-Komposition aktiviert: Ja

Standardvorschaugröße: 2880 Pixel

Monitore/Anzeigegeräte: 1) 1920x1080

Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:

DirectX: NVIDIA GeForce GTX 1650 (32.0.15.6636)

Anfangsstatus: GPU wird standardmäßig für die Bildverarbeitung unterstützt

Benutzerpräferenz: Automatisch

HDR in Bibliothek aktivieren: EIN

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic

Bibliothekspfad: D:\01 P H O T O S\13 Lightroom Katalog\190906_New Catalog\190906_New Catalog-2-2-v13-3.lrcat

Einstellungen-Ordner: C:\Users\Harald Schmidt\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:

1) AdobeStock

2) Aurora HDR

3) Flickr

4) LRT Export 7

5) Luminar AI

6) Luminar Neo

Config.lua-Flags:

Adapter Nr. 1: Anbieter : 10de

                Gerät : 1f91

                Subsystem : 9051028

                Version : a1

                Grafikspeicher : 3938

Adapter Nr. 2: Anbieter : 8086

                Gerät : 3e9b

                Subsystem : 9051028

                Version : 0

                Grafikspeicher : 80

Adapter Nr. 3: Anbieter : 1414

                Gerät : 8c

                Subsystem : 0

                Version : 0

                Grafikspeicher : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: System Default - Speakers/Headphones (Realtek(R) Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x26

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_SIZE: 32768

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 32768,32768

GL_RED_BITS: 8

GL_RENDERER: NVIDIA GeForce GTX 1650/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 566.36

GPUDeviceEnabled: false

OGLEnabled: true

Comment HS: The remaining part of the system info I did not copy!!

[GoldingD]

How much free disk space do you have on drive C?
Answer HS: 74.9GB

Adding to that inquiry, in percent, how much free space is that. OR, 74.9GB out of how much?

Looking for 25% free space at least.

[haralds76133080]

Good morning,

Thanks for your help, so appreciate.

Here my answers to your queries. 

Regards Harald Schmidt (HS)

Adding to that inquiry, in percent, how much free space is that. OR, 74.9GB out of how much?

Looking for 25% free space at least.

Answer HS: Total capacity of C: 506GB, used 431GB. 

[AxelMatt]

Do you have installed the Studio version of the graphic device driver?

It seems the you have buildin a CPUwith an internal GPU. Please to try to deactivate this in the Device Manager of Windows. To disable  use the Device Manager on Windows. In the Device Manager, right-click the card's name and choose Disable.

More informations you'll find here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Another try is to reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

[haralds76133080]

Good evening,

Thanks for your feedback.

Below my answers/comments.

1. I forgot what I have installed before, so I did again. This time I am sure I have installed the Studio version of the graphic device driver.

2. I have deactivated the Intel(R) UHD Graphics 630 as per your description above.

3. I have reset the preferences of LRC.

After each step I have restarted the laptop and launched LRC again. No change the problem still exists. 

Regards

Harald Schmidt

[GoldingD]

So you have that catalog on a hard drive with 506 GB of usable space, and 431 GB is used, leaving 75 GB free. So 14% free. That is too little, The catalog will present performance issue. (I stated 25%, Adobe actually states at least 20%)

https://helpx.adobe.com/lightroom-classic/kb/optimize-performance-lightroom.html

https://mastering-lightroom.com/lightroom-classic-hard-drive-space/

[haralds76133080]

Good morning,

Thanks for your feedback, I so appreciate.

I noticed your comments regarding free space in the range up to 25% on the hard drive with the catalog. I am sorry, my mistake, I never mentioned where is my catalog stored. It is on D:, not on C:!

Here my latest storage overview of C: and D: of today, after outsourcing and deleting datas:

Further I noticed in your email 2 links for optimizing LRC. I checked, and let you know that some of the recommendations I have done already before, and some not. 

Regards

Harald Schmidt

Regards Harald Schmidt