I'm not sure exactly when it quit working but the latest upgrade would be a good bet because I've used the functionality recently. All it shows is a black and gray map of the world with white dots and the error box Unable to connect to Adobe servers. Map module will not work. I tried going back to library, closing and reopening. Didn't change.
Lightroom Classic version: 11.5 [ 202208080927-8a575c91 ] License: Creative Cloud Language setting: en-US Operating system: Mac OS 12 Version: 12.2.1 [21D62] Application architecture: x64 Logical processor count: 4 Processor speed: 3.4GHz SqLite Version: 3.36.0 Built-in memory: 32,768.0 MB Real memory available to Lightroom: 32,768.0 MB Real memory used by Lightroom: 2,542.8 MB (7.7%) Virtual memory used by Lightroom: 39,064.4 MB Memory cache size: 132.1MB Internal Camera Raw version: 14.5 [ 1177 ] Maximum thread count used by Camera Raw: 3 Camera Raw SIMD optimization: SSE2,AVX,AVX2 Camera Raw virtual memory: 236MB / 16383MB (1%) Camera Raw real memory: 245MB / 32768MB (0%) Displays: 1) 5120x2880, 2) 6720x3780
Graphics Processor Info: Metal: AMD Radeon Pro 570
I don't see an actual answer to the question--only the reply by johnrellis on Aug 31: "Does it work now? There have been reports that waiting for hours or even days and the problem sometimes fixes itself (likely a server-side issue)." What is causing the problem and what is the solution?
Thanks for any help with this. Dennis Stovall (removed for privacy)