Unable to download Lightroom

New Here ,
May 14, 2022 May 14, 2022

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Lightroom help required!
Hi All - I'm trying to download Lightroom onto my laptop but keep getting a message saying "not compatible". I then get another message that says "please update your operating system windows 10 (version 1909 or later).
I'm currently running version 21H2 which I assume is later, although the laptop shows "status: Downloading 99%" but this doesn't seem to change. I've tried restarting the laptop but it doesn't make any difference.
What am I missing? What am I doing wrong?
Any help gratefully received.

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LEGEND ,
May 14, 2022 May 14, 2022

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Where are you trying to download from? Please give us the exact URL.

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New Here ,
May 14, 2022 May 14, 2022

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Hi - trying to download from the main adobe uk page after paying for monthly subscription for Photoshop Lightroom and bridge

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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What version? Anything in recent memory is downloaded but installed through Adobe Creative Cloud application. Are you using that? 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
May 14, 2022 May 14, 2022

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Hi - Just signed up today to the CC package which should offer Photoshop, Lightroom and bridge. Bridge downloaded no problem. Photoshop downloaded no problem but Lightroom just says "not compatible"

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Adobe Community Professional ,
May 14, 2022 May 14, 2022

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See:

https://helpx.adobe.com/lightroom-cc/system-requirements.html


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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