Unable to Export - Update incompatible

[tishtash]

I can't export from Lightroom. It says upgrade but the update says incompatible. Does anyone know what I can do to solve the problem? Thanks

[Nancy OShea]

[Moderator moved from Using the Community (forums) to Lightroom Classic.]

Please see the system requirements below:

• https://helpx.adobe.com/lightroom-cc/system-requirements.html
• https://helpx.adobe.com/lightroom-classic/system-requirements.html

[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

[dj_paige]

Lightroom or Lightroom Classic? What version NUMBER?

Why can't you export? What happens when you try? Please provide us the exact unedited word-for-word error message.