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Unable to Export

New Here ,
Dec 15, 2023 Dec 15, 2023

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On lightroom classic, recently I am getting this error, it is happening on desktop but also on laptop too.

Would be greatful for any insight.

 

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correct answers 1 Correct answer

LEGEND , Dec 15, 2023 Dec 15, 2023

The error message is: "Unable to Export: An internal error has occurred: ./ JSON4Lua.lua:364: Unexpected character at Line 1 character 1: < (60) when reading object (for [or 'or " or number or boolean or null expected) Context: <pre> Uncaught error: RedisExcep"

 

I think that error comes from an export or publishing plugin, not from LR itself (which I don't think uses the JSON4Lua module).

 

If you're not sure if you're using such a plugin, please post a full-resolution screenshot (not a phone pic)

...

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Community Expert ,
Dec 15, 2023 Dec 15, 2023

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Please give us more informations about your system including the following:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

The attached screenshot cannot be displayed. Please insert the screenshot in the message text.

To insert screenshots, please use the "Insert Photos" icon in the toolbar, so that we don't have to download them.

AxelMatt_0-1702652827811.png

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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LEGEND ,
Dec 15, 2023 Dec 15, 2023

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The error message is: "Unable to Export: An internal error has occurred: ./ JSON4Lua.lua:364: Unexpected character at Line 1 character 1: < (60) when reading object (for [or 'or " or number or boolean or null expected) Context: <pre> Uncaught error: RedisExcep"

 

I think that error comes from an export or publishing plugin, not from LR itself (which I don't think uses the JSON4Lua module).

 

If you're not sure if you're using such a plugin, please post a full-resolution screenshot (not a phone pic) of the entire Export settings window.

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