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Unable to import preset, all items were already imported

New Here ,
Nov 13, 2021 Nov 13, 2021

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When i installed Lightroom Classic 11.0 

The first thing i did was clicking import presets(from a zip file)

But those presets haven't appeared under presets

I've tried to uninstall and reinstall Lightroom Classic 

and tried to import again, but it says "Unable to import preset, all items were already imported"

I've looked through the earlier issues with this problematic and those solutions haven't helped me so far

I've sent two clips of how it look

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LEGEND ,
Nov 13, 2021 Nov 13, 2021

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You didn't provide a screenshot of the entire LR window, so we can't tell: Did you have a photo selected when you went into Develop?  If no photos are selected, then a bug in LR will cause the Presets panel to be blank.

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Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

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As asked by @johnrellis -  Do you have a photo selected?

I do not see a photo visible in your screen-clip!

Rob_Cullen_0-1636842522300.png

 

 

Regards. My System: Lr-Classic 11.0.1, Photoshop 23.0.2, Lightroom 5.0, Bridge 12.0, Windows-10.

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