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Hello,
I'm unable to open LR Classic as well as PS. I have no clue what happened as I was able to last night. I pay $19.99 monthly and the last payment was made April 2, 2021 so I know it's not because I haven't paid the bill. As I try to open either one a box pops us that reads Start Your 7 day free trial and Buy at Adobe.com.
I really need to do some work and since it's Sunday, I'm unable to call Adobe. Maybe someone here can assist me please?
Thanks so much!
Shannon
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Go to https://account.adobe.com/ and check exactly which Plan to are subscribed to.
(The "Lightroom Plan" does not include Ps and Lr-Classic)
Some things to try-
Sign OUT of the Adobe Creative Cloud Desktop App
Re-boot the computer,
Sign IN to the Adobe Creative Cloud Desktop App- Be sure you are using the same Adobe ID as your Photography Plan subscription.
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