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Unable to sign in to Lightroom mobile

New Here ,
May 27, 2017 May 27, 2017

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I am unable to sign in to lightroom mobile. When I am asked to type in my user id and password, it will refresh on its own and resets the login page.

I tried to reinstall creative cloud, and reopened lightroom to sign in to lightroom mobile, but it doesn't seem to work.

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Adobe Employee , Jun 12, 2017 Jun 12, 2017
Hi,What version of Lightroom are you using ?Lightroom does not support sync functionalities if the version is less than CC2015.5 or 6.5 (It can be 2015.5, but not less than it for sync to work)Please check this and let me know.Thanks,Arjun

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New Here ,
May 28, 2017 May 28, 2017

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Hi ,

Same here .

Suddenly have this happened .

It will refresh automatically even when I typing the login id and password , I did tired to type fast to log in , but after login , it will keep refresh and refresh until I quit Lightroom .

I did try to delete my Lightroom WEB catalog but still the same , I did uninstall twice Lightroom even creative cloud apps on my MAC.

Can please help .

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New Here ,
May 31, 2017 May 31, 2017

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Can't login to my mobile account!

Help!  2 weeks now

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New Here ,
Jun 02, 2017 Jun 02, 2017

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I have the same issue on my Mac. Any solution yet ?

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Adobe Employee ,
Jun 12, 2017 Jun 12, 2017

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Hi,

What version of Lightroom are you using ?

Lightroom does not support sync functionalities if the version is less than CC2015.5 or 6.5 (It can be 2015.5, but not less than it for sync to work)

Please check this and let me know.

Thanks,

Arjun

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New Here ,
Jun 14, 2017 Jun 14, 2017

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Mine seems to have fixed itself and is working fine now

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New Here ,
Jun 21, 2017 Jun 21, 2017

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I can't seem to get mine to sync either.  Using Mac 10.12.5 and desktop Windows 7 Professional

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Adobe Community Professional ,
Jun 07, 2021 Jun 07, 2021

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LATEST

Lr version?

ABAMBO | Hard- and Software Engineer | Photographer

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