Unable to update to 10.4

[andys16903412]

When  I go to creative cloud it says I am up to date but still shows 10.3 as current version.  From the product itself it says I am up to date but again still shows current version as 10.3.   Does anyone know what's happening?

Using Windows 10 latest version.

[TheDigitalDog · Accepted solution]

Try logging out then back into the CC app, or maybe a reboot. This happens all the time and this usually fixes the issue. 

[andys16903412]

Thanks for the swift reply. Sadly it hasn't helped. It still shows me as up to date. I even changed passwords but no success.

[andys16903412 · Accepted solution]

Thank you. It now works after logging out of my laptop.

[GoldingD]

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

[andys16903412]

Thank you and will do next time. The issue resolved after restarting my laptop but thank you.