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Unspecified slowness complaint

New Here ,
Dec 17, 2024 Dec 17, 2024

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On Monday I downloaded some photos to work on them in Lightroom, all good and excellent. Finish working and close the application. The next day I open the app and it starts to give me slowness problems and sometimes it doesn't open (the application gets frizzy). Has anyone had this mishap and if they have solved it?

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Community Expert ,
Dec 18, 2024 Dec 18, 2024

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Unfortunately you haven't given us any information about your system. 

 

What has been changed on your system before the error occur?

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item.

There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

Try resetting the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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LEGEND ,
Dec 18, 2024 Dec 18, 2024

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Slowness at what actions in LrC? Please be specific and detailed.

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New Here ,
Dec 18, 2024 Dec 18, 2024

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I already know why, what happens is that I have the files in which I work with icloud drive. It seems that the files were uploaded to the cloud and were not downloaded. This is why it's freezing and it doesn't work. I'll have to deactivate this.

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