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Ok guys, be gentle. I haven't had a lot of time to learn Lightroom but i have been using it with my T5i for a few years to crop, clean up colors and remove noise and such. I decided to take the plunge and got a Canon EOS R6 but Lightroom only will recognize mp4 files to import. My windows 10 photos app can show the photo but Lightroom won't? I updated EVERYTHING I get with the monthly subscription with Adobe. Still, only mp4 shows up to import. I am shooting images in RAW only, as i did with my T5i. Is there a step i'm missing?
Thank you!
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The R6 requires Lightroom-Classic Version 9.2 or higher for the raw files.
Check your LrC version from the MENU: Help > System Info.
Importing files requires a suitable folder destination. Check this in the Import.
Do you see any error messages? Reply quoting word-for word.