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Updates Not compatible

New Here ,
Oct 23, 2022 Oct 23, 2022

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Hello,

My Creative Cloud says the updates are not compatible with my versions of Lightroom, Photoshop, and Bridge.  Why is this? I am a paid subscriber, and have been keeping every thing up to date.  How can I get the latest updates I am paying for?  Do I need to cancel and find different software?

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LEGEND ,
Oct 23, 2022 Oct 23, 2022

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What is the exact word-for-word message? I will guess that the updates are not available for your operating system, but I await your information.

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

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Do you mean the latest Cloud updates are not compatible with your hardware or operating system?

 

Are you running Catalina? Support for Catalina was dropped in the latest round of updates. You must now be running Big Sur or later.

https://helpx.adobe.com/photoshop/system-requirements.html

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New Here ,
Nov 21, 2022 Nov 21, 2022

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My hardware is not officially compatible with anything newer than catalina, but I have found a third party installer that will let me install Ventura or Monterey. Is it the OS, or the hardware that Adobe is dropping? It would be nice if I could stretch another year or two out of this machine that is otherwise running quite well!

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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quote

Is it the OS, or the hardware that Adobe is dropping?

 

Not sure I understand the question but I suspect the answer is both.

 

Your system needs to meet or exceed the system requirements which includes OS and hardware.

https://helpx.adobe.com/photoshop/system-requirements.html

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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It's first and foremost the OS, but if you install an OS version on your hardware that is not officially supported, then it's possible that this combination will give you problems when you update Lightroom and/or Photoshop.

 

-- Johan W. Elzenga

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Community Expert ,
Nov 21, 2022 Nov 21, 2022

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LATEST
quote

My hardware is not officially compatible with anything newer than catalina, but I have found a third party installer that will let me install Ventura or Monterey. Is it the OS, or the hardware that Adobe is dropping? It would be nice if I could stretch another year or two out of this machine that is otherwise running quite well!


By @brianh57385565

 

For a modern version of Lightroom Classic, the minimum system requirements are:

https://helpx.adobe.com/lightroom-classic/system-requirements.html

macOS Big Sur (version 11.0) or later.

Having zero ideas what hardware you're running, you can now go to Apple and see if, indeed, you can update to Ventura or Monterey. If you cannot, then no, you're stuck where you are with the software you have, from Adobe or otherwise. 

OSs and Hardware, along with software, progress over time. You either go with that progression, or you don't. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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