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Upgrading hardware advice, freezing and frame rate drop when scrolling in LR Classic

Community Beginner ,
Jul 24, 2021 Jul 24, 2021

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Hi all,

I'm looking for solutions to fix the freezing issues with Lightroom Classic. I included a brief screen recording that describes the issue that I am facing.

 

The issue gets worse when I am running Skype and using screen-sharing. I show my colleagues what I am working on, so it is kind of important that I could run screen-sharing and Lightroom at the same time.

 

I would like to seek some suggestions. Should I try to patch the issue with an external SATA SSD plugged into the Mac via USB 3.0 port or Lightning? Or, should I build a new system altogether? I am currently outside of my studio, and would prefer the SSD solution so that I do not need to carry buy another CPU.

 

Below is a rundown of my system and the set-up:

 

Computer:

Screen Shot 2021-07-25 at 10.49.43 AM.png

Screen Shot 2021-07-25 at 10.50.11 AM.png

 

Screen Shot 2021-07-25 at 10.48.18 AM.png

Lightroom Classic is installed on the computer

 

External Hard Disk:

A WD 2TB My Passport Ultra Portable Hard Drive USB 3.0 from years ago. Its external appearance is similar to this one:

https://www.newegg.com/model-wdbmwv0020bbk-nesn-2tb/p/N82E16822236568

The catalogue and photographs are stored on this hard disk

 

Thanks all!

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LEGEND ,
Jul 28, 2021 Jul 28, 2021

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Deleated by myshelf, points were so much dung, my bad.

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LEGEND ,
Jul 29, 2021 Jul 29, 2021

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Some of us prefer you include your video by clicking on the "Insert Video" icon. Personally, I do not download or view attachments.

 

It is nearly impossible for me to imagine that a faster disk will fix this problem. Performance issues while running Skype video sharing and Lightroom Classic almost surely is either a CPU or GPU issue, and if I had to state a preference, I would think it is the speed (or lack of speed) of the CPU causing this problem.

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LEGEND ,
Jul 29, 2021 Jul 29, 2021

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LATEST

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

Sample below as of 7/1/2021

 

Lightroom Classic version: 10.3 [ 202105281559-8dc50eb4 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19043
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 4.0GHz
SqLite Version: 3.34.0
Built-in memory: 16317.1 MB
Real memory available to Lightroom: 16317.1 MB
Real memory used by Lightroom: 1302.8 MB (7.9%)
Virtual memory used by Lightroom: 1586.9 MB
GDI objects count: 746
USER objects count: 2288
Process handles count: 1909
Memory cache size: 252.3MB
Internal Camera Raw version: 13.3 [ 807 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 299MB / 8158MB (3%)
Camera Raw real memory: 303MB / 16317MB (1%)
System DPI setting: 96 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No
 
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 Ti (27.21.14.6089)
 Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\Files\Pictures\Vacations and Day Trips\Photo Trips\24 Photo Trip September 2019\24 Photo Trip September 2019-v10.lrcat
Settings Folder: C:\Users\goldi\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins:
1) Aurora HDR
2) ColorChecker Camera Calibration
3) DxO PhotoLab 3
4) DxO PhotoLab 3 Importer
5) HDR Efex Pro 2

 

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