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Use GPU for image processing greyed out for AMD Radeon RX 6500 XT

New Here ,
May 12, 2022 May 12, 2022

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Use GPU for image processing (Process version 5 or higher) is disabled for Lightroom on an AMD Radeon RX 6500 XT on the latest drivers from AMD (30.0.15021.11005).

Propriety_0-1652419302679.png

The GPU supports DirectX 12 Ultimate and OpenGL 4.6 so it shouldn't have any compatibility issues as per the Lightroom Classic GPU FAQs. The system is running Windows 11 Pro on a Intel Core i7-10700K.

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Adobe Employee ,
May 17, 2022 May 17, 2022

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Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom Classic. We are here to help.

Please go to the following locations

  • C:\Users\<Username>\AppData\Roaming\Adobe\CameraRaw
  • Rename the GPU folder as 'GPU.old' (add .old at the end)
  • Restart Lightroom Classic again

 

You can check other suggestions shared here by other users: https://community.adobe.com/t5/lightroom-classic-discussions/gpu-for-image-processing-is-greyed-out-... 

 

Let us know if this helps,

Thanks!
Sameer K

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