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<moderator:> No actionable information - moving to Discussions
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Part 1
What we now or can gather from your posting:
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Part 2
What we do not know, and could help
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PART 3
Some fairly obvious questions you could have included as attempted, or assumed would be asked:
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Part 4
And an observation/request
Many members when they include a screenshot have that Presets Panel very much present, at the expense of not showing the History Panel. The History Panel, may give a clue. Can you post in a reply a new screenshot, this one showing the History panel.
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Part 6
And a standard request, in effect a SOP for replying to members posts when they lack info. This may answer several bits of info mentioned above in Part 2:
Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.