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Ventura upgrade preventing printing in Lightroom

New Here ,
Feb 26, 2023 Feb 26, 2023

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Since upgrading to Mac OS Ventura, I can't print from LR  to my Epson printer. I've reinstalled everything, I've been on to Epson and someone who's very knowledgeable about LR, but no-one can solve the issue. On all my user and LR templates (which I've reinstalled) I get the message below.  The paper in the printer is correct and in the correct feeder. I hope desperately someone can help, please! Thanks,

kilmorie22_0-1677417790895.png

 

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the LR forum so that proper help can be offered.

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Community Expert ,
Feb 26, 2023 Feb 26, 2023

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New Here ,
Feb 27, 2023 Feb 27, 2023

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Thanks for responding. I think I've sorted that but will check and have another go!

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New Here ,
Feb 27, 2023 Feb 27, 2023

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@kglad Would you mind advising if this is correct, please?  When I go to privacy - files and folders I get no option to tick anything, it just says Full Disk Access. I have LR and PS turned on in the Privacy - Full Disk Access drop down.  So that should work?

kilmorie22_0-1677495736182.png

 

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Community Expert ,
Feb 27, 2023 Feb 27, 2023

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@kilmorie22 

 

what do you see if you click that right arrow?

 

kglad_0-1677508593370.png

 

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LEGEND ,
Feb 26, 2023 Feb 26, 2023

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No issue for me on Ventura with my Epson. 

That dialog indicates a mismatch in settings for paper source which is a driver issue. You may have a print template that defines this that differs from the printer so you need to start from scratch, make a new template and make sure ALL settings, within LR and the print driver are correct and saved as a user template. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Feb 27, 2023 Feb 27, 2023

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Thanks for responding. I believe I've done all that but will have another go!

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