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Very slow after last update to 12. 2

Community Beginner ,
Mar 05, 2023 Mar 05, 2023

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It's almost impossible and annoying to work on LR after today's update - I had to update to the newest version as the old one didn't see the RAW files from Canon R6 II. I work on iMac Ventura at this moment. I didn't check it on my laptop yet but will need to update it there as well. 

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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Are you running macOS 13.3.1 Ventura (the latest update) at the moment?

P.S. Correction should be macOS 13.2.1 Ventura.

 

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; ( also laptop Win 11, ver 23H2; LrC 13.3.1,;) 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; Camera OM-D E-M1

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Adobe Employee ,
Mar 06, 2023 Mar 06, 2023

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I'll help you figure this out. Thanks for sharing the info about the machine. I'll need the Lightroom Classic > Help > System info. Does it slow down after a specific set of steps? Is there a noticeable pattern to this behavior?

 

Besides Lightroom getting slow, check the Activity monitor to know if the RAM usage peak, abnormal temps, CPU usage, and unexpected read/write operations.

To begin troubleshooting, test some variables like:

 

Let me know how it goes. Thanks!
Sameer K

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Community Beginner ,
Mar 06, 2023 Mar 06, 2023

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System Info:

Lightroom Classic version: 12.2 [ 202302032259-eb84d255 ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 13
Version: 13.2.1 [22D68]
Application architecture: arm64
Logical processor count: 8
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 2,566.8 MB (15.6%)
Virtual memory used by Lightroom: 412,751.3 MB
Memory cache size: 45.9MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 6MB / 8191MB (0%)
Camera Raw real memory: 8MB / 16384MB (0%)
Standard Preview Size: 4480 pixels
Displays: 1) 4480x2520

Graphics Processor Info:
Metal: Apple M1
Init State: GPU for Export supported by default
User Preference: GPU for Display Enabled

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/bernadetakupiec/Desktop/LR Catalogs/from 21st May 2022 till 30th September 2022/from 21st May 2022 till 30th September 2022-v12.lrcat
Settings Folder: /Users/bernadetakupiec/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Lightroom to Exposure
5) Nikon Tether Plugin

Config.lua flags: None

 

 

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Participant ,
Apr 06, 2023 Apr 06, 2023

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This problem is not alone, I, too, after upgrading to version 12.2, and later 12.2.1 Lightroom began to work very slowly in the Develop module. The system is Windows 11. And it happens only during the processing, and what is very interesting, lightroom does not use system resources at all, the processor is maximally loaded at 10-20%. flipping photos in the film you have to wait for 2-3 seconds. This is very annoying when there is a large amount of work. I went back to version 12.1 it is stable and fast. Why do the developers always change something for the worse? My computer is powerful. The drivers are all up to date. All the settings that suggests Adobe to accelerate done, nothing helps!!!!!
I9 3.6Hz CPU.
NVIDIA 1060 3Gb
32 Gb memory
SSD 512 Samsung 970Pro
Disabling graphics card does not do anything! Except for removing the smoothness of the photo movement on the display. And I understand that the developers most likely will not solve this problem, why should I pay money when I will just stay on version 12.1 ?

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Community Beginner ,
Apr 06, 2023 Apr 06, 2023

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I know. I had it after the last update as well. It's very annoying especially when you use it a lot and time is very important for you. After these two times, I've started looking at other options for editing photos. It shouldn't be like that. I had to update to the newest version as the previous version didn't see the photos from the newest camera I bought. 

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LEGEND ,
Mar 06, 2023 Mar 06, 2023

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Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Lightroom to Exposure
5) Nikon Tether Plugin

That Lightroom to Exposure plug-in. Plug-ins can be a cause of issues. This can change with updates, either Adobe or the third party. 

 

  1. Does looking at the plug-in manager indicate any issues/updates?
  2. Does disabling that plug-in within plug-in manager change LrC performance after a restart of LrC?
  3. Does the third party application. In this case Exposure have any issues.
  4. Does the Exposure have full MACOS permissions/rights as LrC does?

 

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Participant ,
Apr 07, 2023 Apr 07, 2023

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I think I've found a solution to the slow performance of Lightroom 12.2+
Try deleting the "metrics.json" file

/Users/<username>/Library/Caches/Adobe/Lightroom/metrics.json

That file appears to record usage data that gets sent back to Adobe. So you might try exiting LR, deleting that file, and restarting LR:

Mac: /Users/<username>/Library/Caches/Adobe/Lightroom/metrics.json

Win: C:\Users\<username>\AppData\Local\Adobe\Lightroom\Caches\metrics.json 

If that avoids the problem, then consider disabling the Desktop App Usage option: Do the LR menu item Help > Manage My Account, then go to Edit Profile > Privacy And Personal Data, and disable the option Desktop App Usage > Share Information On How I Use Adobe Desktop Apps.

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Participant ,
Apr 07, 2023 Apr 07, 2023

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Participant ,
Apr 07, 2023 Apr 07, 2023

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Unfortunately this didn't work, Lightroom continues to slow down further. Went back to version 12.0.1 Hopefully ADOBE will solve the problem in the next update!

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Explorer ,
Apr 10, 2023 Apr 10, 2023

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I'm having very similar problems too. Lightroom got very slow after the last update (v 12.2.1). It's slow to start, slow to shut down. Slow to switch between views and modules, to load images.

 

Nothing changed in my photo library during that time (81k photos). Lr consumers equal 2GB after launch, so seems not much.

 

During launch it's in (Not Responding) mode like it's frozen. I have over 10% of my drive available. There is sync happening in the background. As usual shows "Synced" when there's 37 photos "downloading" when I check in settings.

 

System info

Lightroom Classic version: 12.2.1 [ 202303011008-5bfbce17 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 13
Version: 13.2.1 [22D68]
Application architecture: arm64
Logical processor count: 8
Processor speed: NA
SqLite Version: 3.36.0
Built-in memory: 16 384,0 MB
Real memory available to Lightroom: 16 384,0 MB
Real memory used by Lightroom: 4 226,0 MB (25,7%)
Virtual memory used by Lightroom: 415 274,2 MB
Memory cache size: 231,9MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 597MB / 8191MB (7%)
Camera Raw real memory: 604MB / 16384MB (3%)
Standard Preview Size: 2880 pixels
Displays: 1) 2880x1800

Graphics Processor Info:
Metal: Apple M1
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled

 

I tried optimizing the catalog with no luck.

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New Here ,
Jul 19, 2023 Jul 19, 2023

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Lightroom is a joke! but this is their game! It is crazy slow and anoying! You need at least 8gb graphic card to run it smothly !!! Thats the way they do it, just invest more money for your new parts! New processor, new graphic card, more memory etc. It si the same with phones and other gadgets. I have powerful pc and it is slow like hell not to mentioned super fast m2 hard drives, just a rubish! Lightroom is a rubish and pay for it every month!!! 

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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Please go to Help > System info in Lightroom, click the Copy button, and paste in a new reply here.  You can delete everything below Installed plugins.

For the record, LrC runs fine on my computer with 5 GB GPU RAM. 

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New Here ,
Jul 19, 2023 Jul 19, 2023

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Hi, i just run with 1000 files every time from different events and i am so disappointed!

 

Lightroom Classic version: 12.4 [ 202306052221-b70c0975 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3.9GHz
SqLite Version: 3.36.0
CPU Utilisation: 3.0%
Built-in memory: 32679.2 MB
Dedicated GPU memory used by Lightroom: 1106.4MB / 1977.2MB (55%)
Real memory available to Lightroom: 32679.2 MB
Real memory used by Lightroom: 12640.0 MB (38.6%)
Virtual memory used by Lightroom: 15324.9 MB
GDI objects count: 923
USER objects count: 2545
Process handles count: 2991
Memory cache size: 3.5MB
Internal Camera Raw version: 15.4 [ 1508 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 133MB / 16339MB (0%)
Camera Raw real memory: 232MB / 32679MB (0%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 1050 (30.0.14.7239)
Init State: GPU for Image Processing supported by default
User Preference: GPU for Image Processing Enabled
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\seba\Pictures\Lightroom\Lightroom Catalog-v12.lrcat
Settings Folder: C:\Users\seba\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) batch.ai
3) Flickr
4) Nikon Tether Plugin
 
Config.lua flags: None

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Community Expert ,
Jul 19, 2023 Jul 19, 2023

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My guess is that the slowness is caused by the combination of a 4k monitor and a GPU with only the minimum required amount of RAM.

You have 2 GB GPU RAM, 4 GB or more is recommended for 4k or greater displays.

https://helpx.adobe.com/lightroom-classic/system-requirements.html

 

Furthermore, your GPU driver seems to be 19 months out of date.  Download the latest studio driver from NVIDIA here:

https://www.nvidia.com/Download/driverResults.aspx/209265/en-us/

 

 

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New Here ,
Jul 19, 2023 Jul 19, 2023

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Thank you for your help, i will try update my graphic card but i heard already even 8gb doesnt help much, well we will see! Thanks

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