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When will there be an update to 13.3? The new 13.3 is unworkable.

New Here ,
Jun 03, 2024 Jun 03, 2024

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Since updating to 13.3, everything has slowed down to an unworkable situation. Flagging images is even a huge challenge! Plug in to Topaz is crashing. Movement between images in develop & library mode is delayed. 

 

Please advise where adobe is with corrections? Having to roll back to the previous version. Losing work in the process..... 

 

 

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Community Expert ,
Jun 03, 2024 Jun 03, 2024

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Adobe never comments on future updates, but on average they release a new version every two months.

 

-- Johan W. Elzenga

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LEGEND ,
Jun 03, 2024 Jun 03, 2024

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Lots of people report this. One commonality among many of these people is that they have a very old GPU, which can't keep up with the increased GPU load in 13.3. I'm not saying that's what is happening with you, there are other possible causes, but it might be the cause, and you should check. If it is a very old GPU, it is unlikely in my opinion that Adobe will modify the code in 13.3 so old GPUs will work better.

 

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Community Expert ,
Jun 03, 2024 Jun 03, 2024

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Please post your 'System Info'. This can be obtained from the LrC Help > System Info menu item. Note that the dialog includes a Copy button. Use this to copy the info, then paste same into your next forum post.

 

 

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New Here ,
Jun 04, 2024 Jun 04, 2024

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There really seems to be an issue with VRAM Usage. LrC usually takes a lot of my main Memory. I do not care as I have 64GB available and never saw LrC use more than 24 of it. So this is fine as I assume they cache a lot in memory.

 

What is not fine is the overloading of the 12GB VRAM of my 3060 so that even Windows itself starts stuttering. It looks like it is related to all the AI stuff going on as I can reproduce it quite reliable on my system. I have latest LrC and latest nvidia studio drivers installed. Catalog is on a NVME directly connected to the CPU and fast enough. I think Adobe has to balance the VRAM usage better between AI stuff and image rendering. If I switch back to CPU, it is more or less usable. I also saw reports of 24GB VRAM filled versions so I think it is a real bug.

 

Here is the Link to the thread with similar issues.  <-- you can also find my systeminfos there. I don't want to clutter this thread with duplicated information.

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LEGEND ,
Jun 04, 2024 Jun 04, 2024

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 assume they cache a lot in memory.

 

That brings up a question, what do you have in /preferences/performance/

1.png

 

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New Here ,
Jun 04, 2024 Jun 04, 2024

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I made the cache bigger already (currently 100GB). Did this before the issues happened and it worked fine.

 

I do not mind if LrC uses a lot of my system RAM as I have 64GB for a reason and this should be used. The main issue is the overloading of the VRAM. Mainly when using AI masking features. It fills up the VRAM until it gets close to 99% and then the system starts stuttering and gets unresponsive. It also gets really slow while editing.

 

I just contacted adobe support and as far as I know now, they work on this issue. They also have released fixes for the mac version where similar issues occured. I do not know when they have a fix for windows. I also understand that this is not trivial to fix in such a complex system (I'm a developer as well). So it will take time.

 

As I took a closer look, I can see a constant increase of VRAM while editing images that do not have any masks. Sure the VRAM drops but never clears all used memory. This is also ok as long as it does not overload the VRAM until the system is unusable. I know they have to cache some stuff in the VRAM.

As an update:

LrC got version 13.3.1 out and nvidia released a new version (555.99) today as well.

 

I installed both. Some optimization (even if all changes are not related to the VRAM issue) might have reduced the symptoms a bit. At least I now need more actions to bring my system to the stuttering situation. It still happens and it is not fixed yet. Let's hope the devs can locate and fix it soon.

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